Australian owned QHSE software and consulting
Incidents and investigations

Incidents reported in minutes, investigated properly and closed with evidence.

Anyone can report an incident, near miss or hazard from a phone or the web, and the form fills itself from their description. Administrators are alerted straight away, notifiable and serious incidents are flagged, and investigations follow a guided method through to key learnings and close.

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How it works

From first report to verified close out.

1

Report

Describe what happened in plain words. The form picks up the people, place, injury and kind of incident, with a body map, photos and first aid given.

2

Classify and notify

The incident is reviewed and given a level. Notifiable incidents under the WHS Act and serious incidents in early learning are flagged with the time limits that apply.

3

Investigate

Basic, systemic or root cause analysis with a timeline, evidence, five whys and contributing factors, signed off by the investigation team.

4

Learn and close

Corrective actions are assigned and tracked to close, and the learnings become a toolbox presentation for the people who need them.

Inside the system

Where it lives in MiSAFE QHSE.

The hub, what you can do there, what its snapshot watches and what turns an item red.

Operations & Safety

Incidents & Events

Every incident and hazard reported on the day, triaged, and closed or investigated to its potential.

What you can do here
  • Report an incident
  • Report a hazard
  • Investigations (level by potential consequence, root causes, corrective actions)
  • Incident site heat map
  • Infectious disease report (de-identified)
  • Hazards and incidents needing you, ready to review
What the snapshot watches
Needs triageNotifiable, regulator not yet toldSerious or high potential, openHazards openLost time days this year
What turns redA new report nobody has reviewed yet, a notifiable incident not yet reported to the regulator, or a serious incident still open.
Incidents & Events, in the demo school account
WHS Act s35 to s39 · ISO 45001 cl 10.2 and 6.1.2
Operations & Safety

Actions & Improvement

Every finding becomes an action with one owner and one due date.

What you can do here
  • Action / CAPA (assign and manage)
  • Non-conformance (NCR)
  • Continuous improvement (opportunity)
  • Change management (MoC)
What the snapshot watches
OverdueDue within 14 daysAwaiting verificationClosed but not effectiveClosed on time this year (%)
What turns redAn action past its due date, or one closed without someone other than the owner checking that it worked.
Actions & Improvement, in the demo school account
ISO 45001 cl 10.2, 10.3 and 8.1.3 · WHS Act s19 and s27
The incident site heat map: hot spots by place, scored by how often and how serious

MiCompanion asks the safety question first, before an incident report starts

What you get

Ready on day one, set up for you.

  • Incident, near miss and hazard reporting by phone, QR code or MiCompanion
  • Body map, photos, first aid records and witness details on one case page
  • Incident levels, with an alert to administrators on every new report
  • Guided investigations with five whys and contributing factors
  • Incident and injury heat maps across your own site plans
  • Full case file and investigation report, with privacy choices for sharing
Compliance built in

What regulators, auditors and clients expect.

What the law or standard asks of you, in plain words, and what MiSAFE QHSE does to help you meet it.

Tell the regulator about a death, serious injury or illness, or a dangerous incident Each report is checked against the notifiable list as it comes in, and anything notifiable is flagged to an administrator straight away.
WHS Act s35 to s38
Leave the scene untouched until the regulator says otherwise The report reminds the person in charge to secure the site, and photos taken on the phone are kept with the record.
WHS Act s39
Keep a record of every incident, injury, trauma and illness in early learning Early learning incidents are recorded on the same form, with the details the Regulations ask for and a body map of any injury.
National Regulations r87
Tell the regulatory authority about a serious incident in early learning within 24 hours Serious early learning incidents are flagged with the 24 hour deadline so the notification is not missed.
National Regulations r176
Investigate, fix the cause and check the fix worked Investigations follow a guided method, every corrective action has an owner and a due date, and someone else confirms it worked before it closes.
ISO 45001 cl 10.2
Where it matters most

How each sector uses it.

Independent schools

Student incidents capture year level and class, a body map, first aid given and the incident level.

MiSAFE for independent schools

Early learning

Early years incidents kept separate, with the Regulation 87 record, parent notification and regulatory authority timing.

MiSAFE for early learning

Mining, marine and infrastructure

Investigations that hold up to regulator scrutiny.

MiSAFE for mining, marine and infrastructure
Keep exploring

Every capability shares the same people, sites and records.

Back to the tour of MiSAFE QHSE

Incidents and investigations, set up for your organisation.

A demo built around your sites, your people and the records you keep today.

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