Questions people ask before they book.

There is no need. MiSAFE QHSE is built by MiSAFE’s own QHSE consultants, and that know-how is in the system: it helps your editors, administrators and board create, review, comment on and approve every kind of document, from policies and procedures to risk assessments, plans and registers. Implementation sets the system up around your existing documents and records, numbered to your convention. If the school would still like MiSAFE to write or review documents for you, we are happy to help, and that may attract an additional fee.

Teachers start from approved venues and activities, the system drafts the risk assessment, a reviewer and a separate approver sign it off, and staff use the briefing, checklist and sign-off on their phone on the day.

Yes. The National Quality Standard is managed and reported on its own, while NSSAB, WHS and ISO requirements are tracked alongside it.

Yes. They start from approved venues, activities and controls, answer a few plain questions, and the assessment is drafted for them. Vague controls are caught and explained before it is sent, and a reviewer and a separate approver check it before anyone relies on it.

What needs attention is in front of them: new incidents, assessments waiting for review, overdue training and expiring checks. Registers fill from the documents people upload, so their time goes on decisions that reduce risk, not data entry.

Yes. Staff, volunteers and contractor workers each have their blue card and other requirements checked, with evidence and expiry tracking.

No card is needed for their work in the school. A registered teacher’s child-related work in the school, including coaching school teams and boarding, is covered by their Queensland College of Teachers registration, so a card on file is kept as a record only. An exemption card is needed only for child-related work outside the school, and anyone else cannot start until their card is current, verified and linked.

Yes. The Child safety readiness page tracks the 10 Child Safe Standards, the Universal Principle, the Reportable Conduct Scheme and, where you have an early learning centre, its child safety duties including the 2026 changes. Each requirement has a light worked out live from your records, and the readiness report lists what to fix in order and the key dates.

Yes. The QHSE Activity Calendar holds every check, inspection, drill, service, review, meeting, licence renewal and training date, planned by term with a safety theme for each month. It starts from the activities a Queensland school is inspected and audited on, reminds people before each one is due, flags anything missed the next day, and gives the board and auditors a record of what was done and when.

Yes. Every project programme shades the school holidays and flags work near students in term time, so it can be moved into the holidays. Small jobs run as minor works from the Risk Library, and contractors who are not approved and current cannot be assigned.

That volume is exactly what it is built for. Teachers pick an approved venue and activity, the assessment is drafted from the school’s own Risk Library, a reviewer and a separate approver sign it off, and the briefing, checklist and sign-off run on staff phones on the day. The compliance officer sees every assessment waiting, due or late in one register instead of chasing emails.

Yes. Ratios and the gender of supervising staff are fields on the assessment, and a parent-facing summary of the activity and its controls is produced from the approved assessment without exposing the internal detail.

Yes. Review and approval are separate roles with separate sign-offs on risk assessments, documents and contractor approvals, and the record shows who did each and when.

Yes. Your numbering convention is set up once and applied to every document, register and record, so your existing IDs stay valid and auditors see the convention they are used to.

Contractors and vendors register their own company, workers and insurances through a link, your administrator reviews and approves them, and only approved people get through the kiosk. Food vendors carry their food safety requirements alongside the usual insurances and licences.

Yes. First aid given and the parent contact (who was called, when, and what was agreed) are recorded on the incident itself, so the timeline from injury to parent pick-up is complete and in one place.

Yes. The Emergency, Crisis and Continuity page holds the response team, contacts and wardens, the plans behind them, and the alerts and broadcasts that go to every user and everyone signed in at the kiosk when something happens.

Yes. The speak-up channels on the noticeboard and the confidential reporting pathway in MiCompanion let a person raise a concern without their name, and the report lands with the people you nominate.

Yes. Complaints and feedback are registered with their own reference number, an owner, a due date and the outcome, so you can answer a parent with the number and the status in one line.

Yes. Reviewers can read and comment on a policy or plan without changing it, the author responds, and the approver signs off the final version. Every comment stays on the record.

Each person has a review cycle. They rate themselves on the standard items and the KPIs from their own job description on their phone before the meeting, the reviewer records the meeting and the notes become a drafted report the person reads and acknowledges. Performance concerns are kept apart as confidential cases.

Usually several at once: risk assessments, policy management, contractor and visitor sign-in, incident reporting, chemicals and training records run in one system. In a demo we map what you pay for today against what the one subscription covers, so the saving is real before you decide.

A software implementation, not a rewrite of your policies, because the system then helps your own people keep them current. We load your existing documents, registers, people, plant and chemicals, set up your site plans for heat mapping and your numbering convention, train administrators and reviewers, and run user acceptance testing and security checks before go-live. The timeline is agreed up front.

WHS and QHSE audits, management systems built to ISO 9001, 14001 and 45001, ISO certification support, tenders and prequalification, incident investigations, emergency management, hazardous chemicals, training and induction videos, and setting up MiSAFE QHSE. If what you need is not on the list, book a consulting meeting and ask.

Qualified QHSE consultants and certified ISO auditors, with more than 25 years of experience across the team in schools, construction, manufacturing, mining and other workplaces. You deal with the same people whether you use our consulting, the software or both.

Independent schools and early learning services, construction and trades, warehousing and logistics, manufacturing, and mining, marine and infrastructure. Each industry page shows what we deliver for that sector.

Send us your scope, tender or client requirements. We confirm what is needed, then quote the deliverables, timeframe and price before any work starts.

It depends on the scope, the number of sites and what you already have in place. The timeframe is set out in your quote before any work starts, and we deliver on time or earlier.

No. We start from tested MiSAFE templates, then write every document around your scope, sites, plant, people and regulators. If a document could be handed to another company unchanged, it is not finished.

Yes. We review what you have, keep what works and improve or replace the rest, so your people are not asked to learn a new system for the sake of it. Your document numbers and branding can stay as they are.

Controlled Word and PDF documents with document IDs, version numbers and an IMS document index.

We build your system to the standard, run the internal audit and management review, and support you through the certification audit. The certification decision rests with your certification body, and we will tell you plainly if you are not ready.

Yes. Send the tender documents as early as you can. Your quote confirms what we can deliver before the closing date, from compliance matrices and capability statements to project WHS management plans.

We agree the scope and the audit plan, audit on site and through your records, rate every finding, and give you a report with a corrective action plan you can work through. Internal, compliance, site and supplier audits are all available.

Yes. We investigate with a structured method, find the causes, and give you a report with corrective actions you can act on. If an incident has just happened, contact us straight away.

Both. Audits, site inspections and training are usually on site, and much of the document work is done remotely. Site visits are agreed in your quote.

Yes. We support clients across Australia under the harmonised WHS laws, and in Victoria under the OHS Act 2004.

Yes. We deliver inductions, training and toolbox content, and our consultants coach your people while the system goes in, and for as long as you want them around.

Advice, document updates, audits, incident support, toolbox content, training material and MiSAFE QHSE configuration. The hours and inclusions are confirmed in your proposal.

No. A retainer works on its own or alongside the software. Many clients use the hours to keep both their documents and the platform current, and some start with the consulting and add the software later.

Keep them current with a monthly retainer, run them inside MiSAFE QHSE so reviews, approvals and the current version are handled for you, or call us when something changes in your business or the law.

Yes. Your documents, records and anything you share with us are treated as confidential and used only for your work.

Send us your scope or book a consulting meeting. We confirm what you need, then send one clear proposal. If you are also looking at software, book a demo of MiSAFE QHSE.

A one-off implementation fee to set up your account, then an annual subscription fixed for the term. Both are shown up front in your proposal. Consulting projects are quoted fixed, and retainers are a monthly fee for an agreed number of hours.

Once implementation is complete and your account is live.

Yes. Up front, in two payments, or in thirds against delivery milestones.

MiSAFE SWMS, project management, CRM and sales pipeline, and AI assurance and monitoring can be added to the core platform when you need them.